- What personally identifiable information we collect from you through the website
- How we use collected information and with whom we may share it
- What choices are available to you regarding the use of your information
- The security procedures in place to protect the misuse of your information
- How you can correct any inaccuracies in the information
Access to and Control over Your Information
Via email or phone, you may do any of the following:
- Request to know what information we have about you, if any
- Change or correct any information we have about you
- Request that we delete any information we have about you
- Express any concern you have about our use of your information
Phone (858) 457–2200
Resounding Joy Inc., as a certified healthcare provider, follows all patient and organization privacy and security protocols according to HIPAA—the Health Insurance Portability and Accountability Act.
The Resounding Joy website contains hyperlinks to other websites. Please be aware that Resounding Joy is not responsible for the content or privacy practices at other websites. We encourage our users to be aware when they leave our website and to read the privacy statements of any other website that collects personally identifiable information.
Information Collection and Use
Resounding Joy is the sole owner of the information collected on this website. We have access to and or collect only information that you voluntarily give to us via email or other direct contact. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us.
Resounding Joy requests information from you in an online order form. To make purchases from us, you must provide contact information, such as name and shipping address, and financial information, such as credit card number and expiration date. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Resounding Joy takes precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. Wherever we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon and the characters “https” at the beginning of the address in the address bar of any web page. We also protect your information offline. Only employees who need the information to perform a specific job, such as billing or customer service, are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.
Resounding Joy may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We also use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.